Similarities and Differences in Communicating
According to the evaluations of myself
by me and others, I am an effective communicator. I communicate in a candid and
straightforward manner with respect for others. One of my strengths is my use
of sincerity and effective communication with staff and family. I have the
ability to connect with someone. I am a competent communicator. Competent
communication, by contrast, is more concerned with process, which measures the
success of communication by considering the methods by which an outcome is
accomplished (O’Hair & Wiemann, 2012 p.14).
One thing that surprised me the most
from this evaluation is that because of different personalities, cultural
differences or past experiences, what one person intends to communicate may be
differently perceived by another. This week I learned that when we listen
effectively we gain information that is valuable to understanding the problem
as the other person sees it. We gain a greater understanding of the other
person’s perception. Communication helps us to understand a person or
situation, resolves differences, build trust, and problem solve. Communication
is only successful when both the sender and receivers understand the same
information. Communication is a two-way street. We must listen and look for
feedback and clues of comprehension.
Reference
O’Hair,
D., & Wiemann, M. (2012). Real
communication: An introduction. New York:
Bedford/St. Martin’s.